Location : Multiple locations across India
Experience : 5+ years
Ensuring high quality standards, resulting in customer delight and optimum resource utilization. Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly. Imparting appropriate training on Food preparation, Service Excellence to restaurant and support service staff.
Leading and mentoring training & certification of the staff. Plan and carry out Local sales marketing. Responsible for making & implementing promotional strategies to increase sales volume & achieve maximum customer satisfaction.
To carry out staff meeting at periodic intervals & ensure motivation of the team. Developing and implementing procedures, control systems for maintaining hygiene and quality standards. Ensure profitability of operations and supervise all aspects of product management, monitoring food production to ensure compliance with quality & hygiene standards. Guiding mentoring team members to ensure efficiency in operations & meeting of individual & group targets.