Innovation to be effective has to be simple and focused. It's about creative thinking and doing things differently. Thus, consistent innovation is the mantra of success at DIL today.

DIL always had the right blend of experience in managing world class brands to enhance the customer experience and deliver unprecedented value to our partners and customers like. The below achievements explains our commitment towards delivering quality food and service along with continuous innovation:
Largest franchisee of Yum International in India
Largest franchisee of Pizza Hut in India
Largest franchisee of KFC in India
Master Franchisee of Costa Coffee in India
Successfully building and running our own brands, Vaango, Food Street and Foodies Bar
 
In order to build and sustain its competitive advantage, DIL believes in continuous innovation in products, services, operating procedures and processes. In today's dynamic world, consumers have ample amount of choices and they don't consume a product or service for its sheer utility but because of uniqueness of the experience.

In view of the changing consumer preferences and expectations, we, at DIL, use the guest touch point model that focus on the Product (innovation), Ambience (refreshing store look), Brand Communication (in store collaterals), Service (friendly and efficient), and overall giving a WOW experience to all our customers.

We will continue to enhance guest experience with relevant and valuable offerings. At DIL, we do all we can to make every guest feel comfortable and welcome. Our aim is to passionately deliver the highest levels of experiential services, maintain consistency in serving the highest quality products and become a globally competitive organization – one that is driven by an insatiable thirst for excellence.