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  • Costa Coffee Jobs

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Designation: Store Manager/ Assistant Store Manager - 1 Opening(s)
Job Description:
Responsible for operational and financial controls for the assigned store under the guidance of Area Manager
Identify areas of improvement for staff and provide on the job coaching, daily briefs and product knowledge for operational excellence
Directly perform hands on work on an ongoing basis to train staff, respond to customer service needs or role model appropriate behaviours in the restaurant
  Manage the restaurant within the policies and guidelines of the Company to ensure customer delight and profit maximisation
Work Activities :
Keeping a check on the Shift Managers’ report on Stock Taking & Ordering, such that there is no variation. In case of variation, corrective action to be taken immediately {in following proper order system for all perishable & non-perisharable foods (Bottom-line)}.
Ensuring proper Audit Systems are in place.
Effective control on expenses (like on telephone, miscellaneous etc) through continuous monitoring.
Ensuring daily reporting is being done by all the store staff.
Preparation of monthly reports like SSSG, APC, Food Cost, Variance Analysis, Menu Mix etc.
Implementation of the Marketing Initiatives like distributing leaf-lets, increasing awareness on promotional events etc.
Having a check on proper duty roaster as well as statutory compliances requirements.
Desired Profile :

  Should be a good team member as well as a good team leader.

Capable of handling efficiently a team of 7-13 employees @ Store level.

Positive attitude and pleasant personality.

  Strong analytical skills with a view to analyse Store performance & Variances.
Strong problem solving skills, and focussed approach with a view to achieve Store’s target.
Good computer skills (especially Excel).
Should have worked on Reports’ preparation (MIS).
Experience: Around Three (3) to Six (6) Years of relevant experience in the similar industry
Industry Type: Preferably from the Fast Food Industry (most preferably Coffee Business)
Role: Store Manager/ Assistant Store Manager
Education: PUC + Diploma in Hotel Management/BHM or Diploma in Catering or Nutrition Technology
Location: Chennai
Contact: Chitra Kaushik
Devyani International Pvt Ltd
#16, 3rd Floor, AR Plaza, Robertson road ,
Frazer Town ,
Bangalore 560005
Telephone: 91-09739577433
Email: chitra.kaushik@dil-rjcorp.com
Job Posted : 02-Jan-2013
Website http://www.dil-rjcorp.com/